Do you accept new patients and emergency appointments?
We welcome enquiries from prospective new patients. If you are experiencing dental pain or believe you require urgent attention, contact us as soon as possible so we can discuss your symptoms, advise on next steps, and inform you about potential appointment availability and wait times.
What should I bring to my first appointment?
Please bring details about your dental and medical history, a list of current medications, and any questions or concerns you wish to discuss. If you have dental records or X-rays from another practice, they may be helpful. Let us know if you need help obtaining or transferring records prior to your visit.
Are surgical extractions and dental surgery procedures performed on site?
Most minor oral surgery and extraction procedures are conducted in our clinic. If your case requires more complex intervention or specialist referral, we will discuss your treatment options, provide guidance on next steps, and coordinate with trusted partners as needed to ensure continuity of care.
How do you ensure patient comfort during treatments?
We employ a range of techniques to optimise comfort during your dental visits, including thorough explanations, local anaesthesia where appropriate, and a gentle approach. Our team is sensitive to dental anxiety and takes time to address concerns, answer questions, and support nervous patients throughout their appointment.
Can I receive advice on preventive care and oral hygiene?
Absolutely. Preventive dental care is a central part of our service. During your visit, we provide tailored guidance on daily oral hygiene routines, diet, and habits for maintaining oral health. Our team is happy to answer questions on plaque prevention, gum care, and the use of appropriate dental products.
Will you provide cost estimates and discuss treatment options beforehand?
Yes, before proceeding with any treatment, we will outline all available options and provide clear, itemised estimates. We believe in open discussion, allowing you to understand the benefits, potential risks, and alternatives, so you can make fully informed decisions about your care.